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How to Help Etsy Customers Download Their Digital Files - Craft Industry Alliance
Jan 12, · How to Sell Digital Downloads on Etsy. Published January 12, Disclosure: We may receive compensation if you sign up for or purchase products linked to below. We try our best to provide the most accurate information, but details do change. Please refer to the company website for the most up-to-date information on any lead or recommendation. Aug 25, · Listing a digital download on Etsy is just like creating a listing for a physical product, except you’ll upload the file your customers will receive when they make a purchase. After buyers purchase a digital file on Etsy, it’s immediately available on their downloads page. You can upload audio, image or text files to your listing. Mar 06, · HOW TO DOWNLOAD YOUR DIGITAL FILE: Log in to your Etsy account; Click on “You” (top right) Choose “Purchases and reviews” Find the order. Click on “Download Files” (to the right of the order) The file will go to your “Downloads” folders.
Etsy how to download digital files
Digital files are a popular product to sell on Etsy. Still, passive income is never really passive. I had thought my follow-up email containing a polite thank you, a coupon for future purchase, and offer to help with any concerns would be a welcoming gesture of open communication. Instead of taking her anger personally, I sent instructions on how to download, as well as a screen capture of the action required, because I knew she was obviously frustrated in not receiving her purchase immediately.
Sure enough, etsy how to download digital files, she apologized and explained there were no instructions from Etsy. As a seller, I should not be putting the onus on my client to research how to access their purchase.
Now I include the message below in etsy how to download digital files my follow-up emails. This also helps clarify that the purchase is digital, and will not be physically shipped to them. My canned response includes a screen capture with circled areas to ensure they know where to look — a picture really is worth a thousand words. Your email address will not be published. Save my name, email, and website in this browser for the next time I comment.
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Sign up for our newsletter! Cecelia Louie designs digital patterns for paper quilling and die cutting, available in her Etsy shop. Her quilling tutorials on YouTube have been helpful for new as well as advanced quillers. Amanda Jane Ogden on March 13, at am. Etsy how to download digital files helpful Cecelia, thank you.
Cecelia on March 20, at am. So happy to hear that Amanda! Submit a Comment Cancel reply Your email address will not be published. Join Craft Industry Alliance Click here to sign up for a membership today. Login Username. Remember Me. Forgot Password. Pin It on Pinterest.
How to Add an Instant Download on Etsy (for selling printables, eBooks, and more!)
, time: 5:02Etsy how to download digital files
DO NOT try to download your newly purchased digital file on a phone or mobile device or using the Etsy app. IT WILL NOT WORK. Got it? Ok! If you’re still having trouble, read on and I’ll take you through it, friend! How to download files from Etsy, step by step: Purchase your digital download, in my case a downloadable knitting pattern. Aug 25, · Listing a digital download on Etsy is just like creating a listing for a physical product, except you’ll upload the file your customers will receive when they make a purchase. After buyers purchase a digital file on Etsy, it’s immediately available on their downloads page. You can upload audio, image or text files to your listing. Jan 12, · How to Sell Digital Downloads on Etsy. Published January 12, Disclosure: We may receive compensation if you sign up for or purchase products linked to below. We try our best to provide the most accurate information, but details do change. Please refer to the company website for the most up-to-date information on any lead or recommendation.
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